Frequently Asked Questions
Everything you need to know about partnering with CMA
Welcome to the Craze, Monroe & Associates (CMA) FAQ page. Here, we provide clear answers to common questions about our services, processes, and how we deliver value to our clients. Our goal is to give you the information you need to move forward with confidence.
About the Firm
CMA provides project and contract management services for organizations in construction, public infrastructure, education, IT, and government. Our structured methodologies are aligned with each sector’s operational and compliance requirements.
CMA excels at the intersection of project management and contract management. We integrate both disciplines to provide a holistic view of project performance and financial accuracy. Our consultants are credentialed professionals committed to producing measurable results, strengthening governance, and improving accountability across the lifecycle of complex initiatives.
Our consultants hold leading industry credentials to ensure the highest standard of service. Our team includes professionals with PMP, PMI-ACP, CCM, ENV SP, and other recognized certifications. These credentials reflect our commitment to project delivery excellence and industry best practices.
Our training and consulting programs are led by credentialed experts, including PMP®, CCM, PMI-ACP®, and ENV SP certified experts who bring decades of real-world experience managing capital projects, complex programs, and performance-based contracts.
Have more questions? Schedule a free consultation.
Project & Program Management
We manage a wide range of complex initiatives, including projects, programs, and portfolios, such as multimillion-dollar capital improvement projects to enterprise-wide IT system implementations. Our expertise is best suited for projects that require rigorous oversight, strict budget and schedule controls, and multi-stakeholder coordination.
Our proprietary PADI Project Management Process guides every engagement. Our approach is built on clarity, structure, and early alignment. We begin with detailed planning that clarifies goals, budgets, timelines, and risks. Throughout delivery, we use proactive risk management, transparent reporting, and consistent communication to maintain alignment and prevent disruptions.
We use proven project control methodologies, supported by the PADI PM Process, that include work breakdown structures, critical path scheduling, budget tracking, and performance monitoring. Our proactive approach allows us to identify potential deviations early and implement corrective actions to maintain project stability.
Yes. We can support any individual phase of a project as a standalone service. We provide targeted assistance with planning, procurement, implementation, change management, monitoring, or closeout based on your specific needs.
Our team is also happy to serve as an extension of your in-house staff at any point in the lifecycle. Whether you need additional capacity, specialized expertise, or temporary leadership support, we integrate seamlessly to help maintain project momentum and ensure a smooth transition between phases.
Have more questions? Schedule a free consultation.
Contract Management and Financial Recovery
Our services include contract audits, compliance reviews, documentation readiness, payment and retainage tracking, closeout management, change order assessments, and claims analysis. We help clients protect financial interests and ensure full compliance throughout the lifecycle of a contract.
Our contract management team performs meticulous contract and payment audits to identify discrepancies and unsubstantiated charges. We then manage the resolution process, from negotiation to documentation preparation to formal claims procedures such as engineer’s decisions when appropriate.
Absolutely. Our team is skilled in analyzing the contractual and financial validity of change orders and construction claims. We provide objective assessments and expert guidance to facilitate fair resolutions and prevent unnecessary cost escalations.
We provide end-to-end oversight to ensure all contractual obligations are met. Our team manages all closeout procedures, including deliverables verification, final documentation, punch list completion and financial reconciliation. Our process ensures that all obligations are met and that retainage is recovered in full compliance with requirements.
CMA offers fixed-rate and contingency-style pricing for financial recovery engagements. The appropriate model is determined based on risk, scope, and anticipated recovery opportunities.
Have more questions? Schedule a free consultation.
Specialized Trainings & Programs
We offer programs that include project management fundamentals, public infrastructure inspection, compliance and documentation, capital project best practices, and organizational readiness. Our curricula are designed to address sector-specific needs in construction, education, IT, and government. Training is available for project managers, inspectors, procurement personnel, executives, and interdisciplinary teams.
Yes, many of our training programs are eligible for professional development units (PDUs), allowing participants to maintain and advance their credentials through recognized continuing education.
Absolutely. We work closely with clients to develop and deliver customized training solutions that fit the unique challenges and objectives of your organization. We develop customized training solutions based on an organization’s industry, maturity level, project portfolio, and operational challenges.
Yes. In addition to training, we provide project audits, compliance reviews, process improvement support, documentation development, and strategic consulting for capital and enterprise projects.
Have more questions? Schedule a free consultation.
Engagement and Logistics
You can begin by scheduling a complimentary consultation through our website. During this introductory call, we review your objectives, challenges, and expectations. From there, we can determine the best path forward and develop a tailored proposal for our services.
After you request a consultation, one of our certified project consultants will contact you within one business day. We will discuss your needs in detail, answer any preliminary questions, and outline how CMA can provide the most value to your organization.
The duration of engagements vary based on complexity and client needs. Some engagements last a few weeks, such as audits or assessments. Others extend across multiple phases or years, such as capital project oversight or program leadership via retainer agreements.
Both. We offer flexible service delivery to meet your needs. Our team can work on-site to provide direct, hands-on leadership, or we can support your projects remotely through virtual collaboration. We also offer hybrid models that combine both approaches for maximum efficiency. The model is chosen based on the project environment, client preference, and the level of direct leadership required.
Our pricing is tailored to the specific scope and complexity of each engagement. We offer flexible models, including fixed-fee, contingency and retainer-based agreements based on the nature of the service and desired level of support. We focus on providing transparent pricing that aligns with the value we deliver.
Yes. CMA welcomes opportunities to serve as either a prime or a subcontractor. We collaborate with organizations that value high-quality project management, strong governance, and transparent communication. When working as a subcontractor, we integrate seamlessly into your team and deliver our services with the same level of rigor and accountability that defines all CMA engagements. Likewise, when we engage subcontractors, we rely on a vetted network of professionals who meet our standards for expertise and performance, ensuring that every partnership supports your project’s success.
Yes. We support municipalities, public agencies, and organizations with limited internal resources. We provide scalable project and contract management services, training, and advisory support that supplement in-house capabilities, helping these organizations achieve compliance, operational efficiency, and successful project outcomes. Our team integrates seamlessly with your staff to provide the expertise and oversight needed to manage complex capital projects, recover funds, and implement best practices without placing additional strain on your internal resources.
CMA provides project management, contract management, and specialized training services to clients across Houston, the greater Texas region, and nationwide. We offer flexible on-site, virtual, and hybrid service delivery models to ensure that geography is never a barrier to high-quality project oversight and expert support.
Have more questions? Schedule a free consultation.